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Need help managing mobile workers?

by Administrator 31. January 2010 18:35

Here at Vesk we know all about the pros of working while on the move. 

Freedom, reduced costs, mobility and reduced commuting times are just 4 of the things we're talking about. While employing mobile workers is a great idea, we also understand that sometimes it can be a struggle to manage mobile workers efficiently. Ensuring productivity and high standards can be tough - that's why we've come up with a list of top tips to help you manage your mobile workers. 

  • Put systems in place: Before you begin mobile working ensure the right systems are in place e.g. you've chosen the right mobile devices and the best technology for your needs. This will make it easier when you start to manage workers and will make the transition period much smoother. 
  • Set guidelines: Setting ground rules, guidelines and expectations is a good idea because it lets everyone know where they stand and what is expected of them. Establishing rules on internet consumption and working times is advisable. 
  • Trust your staff: For the relationship to work, you need to able to trust your staff. Constantly checking up on mobile workers effectively defeats the point of them being mobile!
  • Keep regular face to face contact: Making workers come in once a week for meetings is a great way to make them feel part of the team and it gives you a chance to discuss any problems you may have. 
  • Track your workers/vehicles: GPS tracking systems allow you to check up on any staff you might not trust. It allows you to track your workers at all times, which is good for sales groups. It allows you to see where each of your staff are so you can quickly identify which is nearest to the client. It also lets you check how effectively your fleet is operating and can be useful when debating drop off times.
  • Keep staff task-orientated: Mobile workers can easily stray from their designated task if they think no one is watching. Setting objectives and goals is a good way to keep them motivated and ensure they don't fall behind. 
  • Fully integrate all your documentation: Try to make sure your mobile workers use the same forms and documents your office workers do. This makes it much easier and quicker to transfer files and will enable mobile workers to access files without having to return to the office. 

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