by Administrator
23. February 2010 17:56
SMEs are being urged to re-think their wireless management strategy after a new survey reveals the right management policy could save firms up to 35%.
Gartner's Key Enterprise Wireless Service Policy report predicts that 80% of the Fortune 1000 companies will be using wireless internet to pool voice and date by 2014. Despite this prediction, many firms are yet to outline policies for wireless internet management as the technology expands.
When creating a policy, Gartner encourages firms to "look across IT" and not be limited by a networking or telecom group.
“A good method to ensure a strong policy is to incorporate a centralised team across IT that will be impacted by mobile and wireless decisions,” said Gartner's Phil Redman. “Wireless policies don’t have to be large documents. Often the best, most-read and most widely adopted policies are brief and to the point.”
Gartner has come up with 12 guidelines to help SMEs establish effective wireless policies. One of these guidelines outlines the need to identify eligibility e.g. deciding who should receive a subsidised service. This could depend on the job title, salary and job function.
Other guidelines to consider are IT support, technical support, security and procurement procedures. Another aspect to consider is personal versus corporate liability - Gartner recommends firms negotiate services and take responsibility for the end user.
The move towards corporate liability programs marks a step away from personal liability programs as the number of mobile workers rises on a daily basis. The rise in smartphones and other mobile devices means a smart wireless strategy is essential for business to succeed and move a step ahead of their competition.
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